Shipping Policy
Shipping Methods
a. We offer various shipping methods, including standard shipping,
express shipping, and international shipping (if applicable). The
available options will be displayed during the checkout process.
b. Shipping costs and estimated delivery times will depend on the
destination, shipping method selected, and the weight/size of the
products.
Order Processing Time
a. We strive to process and ship orders promptly. Most orders are
processed within 1-2 business days (excluding weekends and holidays)
from the date of purchase.
b. During peak seasons or due to unforeseen circumstances, there may be
delays in order processing. In such cases, we will communicate the
estimated processing time to you.
c. Domestic Delivery timeline of the products is 3-7 days
d. International Delivery timeline of the products is 7-14 days
Shipment Tracking
a. Once your order is shipped, we will provide you with a tracking number and a link to track the progress of your shipment.
b. Please note that tracking information may take some time to be updated by the shipping carrier.
Customs and Duties (International Shipping)
a. For international shipments, customs duties, taxes, and other fees
may apply. These charges are the responsibility of the customer and may
vary depending on the destination country's regulations.
b. We are not responsible for any customs delays or additional charges
incurred during the customs process.
Shipping Address
a. It is the customer's responsibility to provide an accurate and complete shipping address. We are not liable for orders shipped to incorrect or undeliverable addresses provided by the customer.
Lost or Damaged Shipments
a. In the rare event that your shipment is lost or damaged during transit, please contact our customer support team. We will work with the shipping carrier to resolve the issue and provide a suitable solution.
